Server Maintenance for Sprint 1.0.1.3.9E3.1.14
Scheduled Maintenance Report for mycloud Hospitality
Completed
The scheduled maintenance has been completed. This release contains the following feature and improvements.

New Feature
PMS: Interface => gupshup WhatsApp Business
We are introducing gupshup WhatsApp Business solution to our interface library. This integration allows hotels to send business-initiated WhatsApp messages related to booking Confirmation, Amendment, Cancellation, Pre-arrival, Check-in/out, Pre-check-out, Post-check-out, Guest Self Services, Payment Link, and POS Payment Link.

WhatsApp interface can be enabled from mycloud system admin interface configurations under the messaging interface.

*WhatsApp interface is one-way communication in this release.

If you have any queries on how to interface with gupshup WhatsApp Business, connect with us at support@mycloudhospitality.com.

Improvements
PMS: CRS => Modified Tapechart, CRS Screen, and Group Proforma
The CRS front desk tape chart has been modified to show Group Name, PAX, Rooms. The CRS group proforma has been modified to show/update the agreed rate for each day separately.

PMS: Reports => Modified Provisional Occupancy Forecast
The provisional occupancy forecast and provisional occupancy forecast – Breakup under Forecast reports are modified to execute report for 365 days.

PMS: Interface => STAAH Channel Manager => Added Rate Sync Process
The integration with STAAH channel manager is enhanced to sync rates, now rates in real-time can also be pushed to STAAH from mycloud PMS. After this enhancement, hotels can sync Rates and Inventory in real time with STAAH.

PMS: GST Invoice => Implemented SEZ/IGST in mycloud PMS and SEZ/IGST charges in Tax summary section
We have implemented “Allow SEZ reservations” option under parameter setup for SEZ GST billing. Once SEZ Billing is enabled, Hotels can manage guest reservations with/without SEZ GST billing by checking/unchecking the “is Guest SEZ” option as per the requirement. Post transactions bills, IGST can be managed by “update IGST Taxes” and “Undo IGST Tax Update” from the Cashering screen. Also, the IGST break up has been added to the Tax summary section.

PMS: Reports => MIS Reports => FnB DSR
New FnB DSR has been introduced under MIS reports to understand Food and Beverage daily sales.
Posted Nov 05, 2023 - 18:15 CST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 05, 2023 - 17:31 CST
Scheduled
Please be aware that mycloud services will be unavailable for 45 minutes as our technical team will be performing scheduled server maintenance for Sprint 1.0.1.3.9E3.1.

This period of downtime is used for necessary updates and installing some exciting new features to our mycloud system. Please plan for this by printing any information you may need during those down hours (check-in, check-out, invoices, schedules & necessary reports). We apologize for any inconvenience.
Posted Nov 03, 2023 - 23:56 CDT
This scheduled maintenance affected: mycloud PMS, mycloud POS, mycloud Channel Manager, mycloud Accounts, mycloud Contactless Web App, mycloud Store & Inventory, mycloud Central Reservation System (CRS), mycloud Guest Services, and mycloud Banquet.